A consumer publication · Published by Northbank Media

What the industry will not tell you before you book

In most of the United Kingdom, a person with no healthcare qualification may lawfully inject dermal filler into an adult. There is no licensing scheme in force. This publication is written for the person considering treatment, not the businesses selling it, and it publishes the checks you can make yourself.

Institutional architecture, flat daylight. Documentary imagery only: this publication does not use treatment photography.
Institutional architecture, flat daylight. Documentary imagery only: this publication does not use treatment photography.

Start here

Six pages that do most of the work. Together they take about half an hour and they are the closest thing to a protection that currently exists in this sector.

Before you agree to anything

Every article on this site carries one of these. It is the part to screenshot and take with you, because people read this while anxious and in a hurry.

CheckpointThe four minute version, before you book anything
Get the full registered name and registration number of the person who will treat youThen search the free public register of the GMC, GDC, NMC or GPhC yourself. It takes four minutes.
Ask who prescribes any prescription only medicine, and whether they will assess you in personBotulinum toxin is a prescription only medicine. A prescriber who has never met you is the fault line in this sector.
Ask what a complication would cost you, and get it in writingCorrection, reversal and review appointments. Before any deposit, not after the swelling.
Refuse treatment on the same day as your first consultationSay it at booking. The reaction to that single sentence tells you a great deal.
Ask what would make them refuse to treat youA practitioner who cannot describe anyone they would turn away is describing a shop.
If the answer is not thisIf the answers are a compliment, a discount or a change of subject, walk away. There will be another clinic.

The sections

Six of them. Five are written for patients. One, clearly marked, is written for the industry, because the problems patients meet are produced by decisions made on the business side.

We do not rank clinics, and we will not sell one

There is no best clinics list on this site and there never will be. A ranking implies that we have assessed clinical outcomes, complication management and consent practice across those businesses. We have not, and neither has almost anyone else publishing such a list.

What we sell instead is a paid clinic listing built only from disclosed facts a reader can verify independently: registration numbers, premises regulation, the prescriber arrangement, the written complications policy and the indemnity arrangement. Alphabetical, labelled as paid, no score, no badge, no commentary. What we refuse to sell at any price is published on the clinic listings page, and the reasoning is in why we do not rank clinics.

When the rules change, we will tell you

One email when a law or a regulator's guidance changes in a way that alters what you should check, and when a new article is published. No treatment offers, no product recommendations and no clinic suggestions, because we do not make any.

Sponsor lineThe newsletter may carry one clearly labelled sponsor line, placed after the editorial content. Sponsors see nothing before it is sent and cannot suggest, approve or veto any item.