Check a practitioner
The publication

Privacy

What we collect, why we hold it, who we do not share it with, and how to have it deleted.

Reviewed 2026-08-01· Published by Northbank Media
Printed pages and a closed file. Your records are yours to request.
Printed pages and a closed file. Your records are yours to request.
The short answer

We collect an email address when you subscribe and the contents of any message you send us. We use them to send the newsletter and to reply. We do not sell or share personal data, we do not run advertising trackers, and you can ask us to delete your data at any time.

What we collect

Newsletter subscriptions. Your email address, the date you subscribed and the country code supplied by our infrastructure provider with the request. Nothing else.

Messages. Whatever you choose to send us: your name, your email address and the content of the message.

Server logs. Standard request information handled by our infrastructure provider for security and delivery. We do not operate advertising trackers, we do not run third party advertising scripts, and we do not build profiles of readers.

Why we hold it

To send you the newsletter you asked for, and to reply to you. We do not add anyone to the newsletter because they contacted us, and we do not use message content for marketing.

Sharing

We do not sell personal data and we do not share it with clinics, practitioners, agencies, listing customers or newsletter sponsors. Sponsors receive no reader data of any kind: a sponsor line is a line in an email, not an audience handover.

Retention

Subscription data is held while you are subscribed and removed when you unsubscribe or ask us to delete it. Correspondence is held while it is needed to deal with the matter and for a reasonable period afterwards.

Your rights

Under UK data protection law you can ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, and object to processing. Ask through the contact page and we will respond. If you are not satisfied, you can complain to the Information Commissioner's Office.

Cookies

This site does not set advertising or analytics cookies. There is no cookie banner because there is nothing to consent to.

A related point worth knowing

The same right of access applies to your clinical records held by a cosmetic clinic. A subject access request in writing should produce your consultation notes, consent form, treatment record, prescription and the product name and batch number, normally within one month. It is one of the most useful things a patient can do when something has gone wrong, and it is covered in what to do when a treatment goes wrong.

No commercial links on this page

This article contains no commercial links of any kind. No affiliate links, no sponsored placements, and no links to any clinic, practitioner, brand, product or retailer. Nobody paid for it, nobody previewed it and nobody outside the editorial team saw it before publication.

This publication does not name, rank, rate or review any clinic or practitioner, because it has assessed none of them. Our funding is set out in full on the about page and in our editorial standards.

Nothing here is medical or legal advice. Speak to a qualified clinician about your own circumstances, and to a solicitor about a claim.

When the rules change, we will tell you

One email when a law or a regulator's guidance changes in a way that alters what you should check, and when a new article is published. No treatment offers, no product recommendations and no clinic suggestions, because we do not make any.

Sponsor lineThe newsletter may carry one clearly labelled sponsor line, placed after the editorial content. Sponsors see nothing before it is sent and cannot suggest, approve or veto any item.