What a listing is
A paid listing on Clinic Insider is a structured disclosure. A clinic supplies a defined set of facts, we check that each one is verifiable against a public source or a document, and we publish them in a fixed format alongside every other listing, in alphabetical order.
The facts are deliberately the same facts our articles tell readers to ask for. That is the entire design. If a clinic has them, disclosing them is easy. If it does not, no amount of money makes a listing possible.
What a listing contains
Facts only, alphabetical, labelled as paid
- Practitioners. Full registered name and registration number for every person who performs procedures, with the register on which each appears, so a reader can check them directly.
- Premises regulation. Registration with the CQC, Healthcare Improvement Scotland, Healthcare Inspectorate Wales or the RQIA where the services provided require it, with the registration reference, or a plain statement that the services provided fall outside registration and why.
- Prescriber arrangement. Who prescribes any prescription only medicine used, their registration and prescriber annotation, and whether they assess every patient in person before prescribing.
- Complications policy. The written policy, including whether hyaluronidase is held on site where hyaluronic acid filler is used, whether staff are trained and insured to use it, and the out of hours contact arrangement.
- Correction and refund policy. What happens if a patient is unhappy, and who pays for a correction, stated in writing.
- Indemnity. The provider of indemnity cover and confirmation that it covers the procedures offered, including complication management.
- Under 18s. Confirmation of the age verification process operated.
What a listing is not
It is not a recommendation. It is not a rating. It is not a ranking. It is not an assessment of clinical practice, technique, outcomes or patient satisfaction, and we make none of those assessments.
There is no premium tier, no featured position, no badge, no score and no editorial write up. Every listing looks identical and appears in alphabetical order. There is no mechanism by which paying more changes anything, because there is nothing above the format to buy.
The list is short and it is absolute
We will not sell a ranking, a top ten, a best of feature, a scored comparison, a featured position, a badge, a star rating or an editorial write up of a business. We will not sell a link in an article. We will not sell coverage of a treatment, a product or a technique. We will not accept payment to remove or amend an article, and we will not accept payment to write one.
We will not list a business that will not disclose the practitioner registrations of everyone who treats, that cannot describe a written complications policy, or whose prescriber does not assess patients in person. Those are not upsells. They are the entry conditions, and a business that cannot meet them cannot be listed at any price.
How verification works
Each registration number is checked against the relevant public register at the point of listing. Premises registration is checked against the relevant regulator's directory. Policies and indemnity are checked against documents supplied. A listing states the date on which the checks were made, because a registration is a snapshot and readers should treat it as one.
We re verify annually and on notification of a change. If a check fails, the listing is removed. Removal is not an editorial judgement about the business and we publish no commentary about it.
The limits, stated plainly
A listing tells a reader that a set of facts was disclosed and checked on a date. It does not tell them that a practitioner is skilled, that patients are satisfied, or that a complication will be handled well. Those are not knowable from a disclosure form, and a publication that implied otherwise would be doing the thing this one exists to avoid.
Readers should treat a listing as a head start on the checks in how to check a practitioner and the questions that make a bad provider uncomfortable, not as a substitute for them.
No listings are live yet. When the directory opens, every entry will appear here in alphabetical order, each labelled as a paid listing, each showing the date its facts were verified. There will be no other ordering and no featured entries.
The newsletter sponsor line
Our reader newsletter may carry a single sponsor line, labelled as a sponsor line, placed after the editorial content. Sponsors receive no sight of editorial before publication and cannot suggest, approve or veto any item. We will not accept a sponsor line from a business we would not list, and a sponsor line is not a listing.
Enquiries
Listing enquiries go through the contact page. Please read this page first. A significant proportion of enquiries are for things we do not sell, and the list of those is above.