Corrections
If something on this site is wrong, out of date, or describes a law as applying somewhere it does not, tell us. Corrections are handled before anything else. Regulation in this field moves: powers are commenced, guidance is revised, and the four UK nations diverge. Include the page and, if you can, the primary source that shows the correct position.
What we can help with
Questions about how to run one of the checks described here, where a particular register is, which regulator handles which kind of complaint, or what a term in this field means. We answer these as general information, not as advice about your situation, and we cannot tell you whether a specific treatment or practitioner is right for you.
What we cannot do
We cannot recommend a clinic or practitioner. Not privately, not by email, not off the record. We have assessed none of them, and this is the central rule of the publication rather than a policy we can waive for an individual. See why we do not rank clinics.
We cannot give medical advice. If you have symptoms after a procedure, contact the treating practitioner, NHS 111, or in an emergency 999. Vision changes after facial injection are an emergency.
We cannot give legal advice or assess your prospects in a claim. A solicitor with clinical negligence experience can.
We cannot investigate a specific business or publish an account naming one. The routes that exist are set out in how to complain and to whom, and they are more effective than a mention here would be.
What we do not accept
Guest posts. Sponsored articles. Link insertions or link exchanges. Paid placement of any kind in editorial. Product samples. Treatment offers. Press releases about launches. Requests to remove or amend an article other than to correct an error. All of these are declined without exception, and the reasoning is on the editorial standards page.
Listing enquiries
Read the clinic listings page first, including the section on what we refuse to sell. Listings are facts only, alphabetical, labelled as paid, and carry no ranking, score or commentary. If that is what you want, the form here is the right route.
What happens to your message
We use what you send to answer you. We do not sell or share it, and we do not add you to a mailing list because you contacted us. Details are on the privacy page.